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ESRI Self-Help Resources

Not exactly "self" help, but for UW-Madison Campus ESRI help, email Math Heinzel with a description of your problem.

To learn ArcGIS and its extensions and applications, The Virtual Campus at includes many modules, including the basics of ArcGIS, Arcview, and Extensions. 

We have free access to a number of these classes, listed HERE. These include basic and more advanced self-paced online instruction. The most populare are:

Visit to see class descriptions to pick a class, then contact: for codes.

ESRI Technical Support has many resources available, a searchable knowledgebase to help solve any problems you are experiencing. Technical Support questions directly to ESRI MUST go through a named GIS Specialist, contact Math Heinzel, email above.

GISDiscussion Groups at UW-Madison To join the lists, fill out the forms below. If you have questions, please send an email with the subject uwmadison_esri to

UW-Madison ESRI list:

GeoAlliance List:

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